One of my favorite things about the Internet is discovering kindred minds, often in unexpected places.
Cate Huston writes in Why you can’t manage humans like they’re software:
There’s a comfort for the mathematically inclined in returning to the certainty and understanding of mathematics, to think in systems and optimize for efficiency of communication between them. These things work, up to a point, but they are too static for the messiness of humans and the chaos of growth. If we leave out trust, and we leave out developing each other, we will never scale.
Some days I have great hope that the world of work will move beyond treating people as things.