We purchased some foaming hand soap the other day. Unfortunately, it stains our white laminate countertops. Then I noticed that after dispensing the soap, it drips. So I called the manufacturer, method®.
The lady who answered the phone was very nice, apologized for the stains, and provided us with a recipe for cleaning them. She listened to my concerns about the dyes, and the drips, and penchant of this other bottle to dispense soap on my stomach and not my hands. More importantly, she took notes, and remarked that they are redesigning the bottles based on my feedback — and changing the dyes they use.
What an unexpected surprise! Wow!
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