A Happy Little Working Song

Fortune magazine reported on a study which found that happier employees are more productive, which seems obvious. The question then is, how can employees be happier? The Whitehall study would suggest that more control over one’s environment would suffice, but that would never do. No one would fill in their timesheets. From what I’ve gathered from attempts by human resources to address morale issues, there’s an assumed correlation of employee happiness with engagement.

Then along come these two articles which argue that the secret to happiness at work isn’t employee engagement, but disengagement: care less. Yeah, that makes sense.

And for once I’m not being sarcastic.

They claim, in brief, that one’s work is not the Meaning of Life and recommend not feeling guilty about not meeting unspoken expectations. That’s all well and good, but if I don’t work — more specifically, if I don’t have a job — how will I have money to buy food to feed my children and to provide them with shelter? They don’t suggest not working, but rather not to let it consume you. The classic documentary Office Space explores what happens when one cares too much, and then not at all.

The trick is in finding balance. Not between work and life, because work is part of life, but between obsession and despair. Find the space for balance within life. That’s hard to do when the job is the most important thing because one does need to eat.

You can check out any time you like / but you can never leave.
— “Hotel California,” The Eagles (1977)

My former wife and I often argued over my working hours. I’ve been in IT operations, which is traditionally 24×365, since 1996, but even before that I would spend long hours at work, partly because I enjoyed it and partly because there was work to do. The arguments didn’t get anywhere, but she expressed a preference I now find understandable: she liked having the kind of job that stayed at the office. The kind of job that started at a set time, lasted a specific time, then ended. A job that demanded her attention for a limited time: 9 to 5, shift-work. She basically wanted, in the terms of the Fair Labor Standards Act (FLSA), a non-exempt position.

This is well-understood as a way of balancing demands on time, having been the way the business day had been organized since the 8-hour day was introduced. An 8-hour day is also in Benjamin Franklin’s daily schedule. It was an improvement on earlier industrial scheduling, but has side-effects: clock-watching, traffic jams, schools starting with sleepy students, daylight saving time used to “lengthen” daylight, and so forth. While it doesn’t directly address the problem of work obsession, the 8-hour day does offer an intentional break from the treadmill. If it still exists. It never has for exempt staff.

So how?

This, as Andrew Taggart notes, is not a problem of time management. It is one of attitude.