liberty, rant, Work

Who Forged These Chains?

For someone who works with computers, I have very little respect for them. Perhaps that’s left over from a programming class where the teacher reminded us that the computer only does what we tell it to do. It’s mindless. Or more likely it has been experience reinforcing this: the computer program is only as good as its author, and I’ve seen so many that aren’t. What this results in, however, is prejudicial treatment of the machines. I simply assume that my experiences with them will be even worse than experiences with human, so I despise voice mail jail (Press 0 for an operator.), interactive voice response systems (Hi, Siri!), time-sheets, and resume sifting by keyword. This disrespect is misplaced; it’s no fault of the computer’s own that it is incompetent and hard to deal with. It’s the fault of those humans who designed it. But they are anonymous and the computer sits there, refusing to take what I give it until I alter my behavior to suit its inflexibility. I’m not the one wrong; it is. Why? Because I am not the computer’s accessory. It is doing a task for me. Why does it end up being the other way ’round?

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