CIO Magazine has seen fit to include SBC as one of its “Agile 100.” They “selected 100 organizations wherein IT agility enables agility across the enterprise.”
SBC Communications
San Antonio
www.sbc.com
Portfolio management utilized to shift more than $60 million in project budgets to higher priorities. Application Rapid Deployment process for 316 types of low-risk, repeatable IT solutions increased IT staffer productivity by 49 percent.
John Stankey, CIO and Senior Executive VP
Edward E. Whitacre Jr., Chairman and CEO
FY03 revenue: $40.8 billion
Employees: 175,400
Meanwhile, the University of Michigan‘s American Customer Satisfaction Index rates us a 68, out of 100.
Hey, nobody’s perfect. At least we’re better than Qwest.