Experience:
AT&T Services, Inc., Yorktown Heights, NY
Technical Team Lead, March 2006 - Present
- Leading team of
eight five four talented individuals supporting mission-critical and customer-facing applications running on IBM WebSphere Application Server. Lost three team members with no reduction in workload.
- Established methods and procedures to increase the performance of our team.
- Wrote scripts to support these methods and procedures.
- Fix things.
- Help others with their systems problems, both in design and operation.
- Advocate for Web and Internet standards within the Company.
Dalton Farm Homeowners Association, Poughquag, NY
Member, Board of Directors, May 2007 - Present
Chairman, Grounds Committee
Chairman, Rules Committee
- Supervise management of the homeowners association
- Specify requirements, review proposals, and award bids for work involving common property. The association maintains 295 acres, 9 miles of roadway, a swimming pool, and the Roosevelt House — the former residence of Franklin D. Roosevelt, Jr.
AT&T Services, Inc., Yorktown Heights, NY
System Manager, November 2001 - March 2006
- Consolidated Personal Web Page environments for all SBC ISPs.
- Managed web log collection and statistical analysis for SBC Internet Services web servers.
- Troubleshoot end-to-end network problems without knowing what's in the middle.
Prodigy, Yorktown Heights, NY
System Manager, March 2001 - November 2001 (acquired by SBC Communications)
- Lead Solaris, Linux, and NT System Administrator
- Migrated Personal Web Pages from a custom-built online site editor to WebSiteNOW. Identified numerous bugs, and assigned responsibility for resolution. Began migration of SBC Internet Services' Personal Home Pages to Prodigy.
- Deployed SANE NetTracker log analysis package to analyze 10GB of compressed data daily. Automated transfer of log files from web servers.
- Planned a consistent authentication solution for 300+ AIX, Linux and Solaris systems.
- Specified hardware and budget for service improvements.
- Involved in business continuity planning.
- Documented previously undocumented functions.
Thaumaturgix, Inc., New York, NY
System Administrator, 2000 - March, 2001
I.M.A.G.E. INC., New York, NY
Network Administrator, 1998 - 2000
- Set and met budgetary goals for network operations. Specified hardware purchases.
- Rebuilt network infrastructure, consolidating servers in a secured, climate-controlled environment.
- Established multi-platform backup system using Legato Networker
- Tracked and eliminated hostile intrusions on the I.M.A.G.E. network. Patched significant security holes in IRIX, Linux, NT, and Solaris systems, and established procedures to avoid further intrusions.
- Deployed firewall and perimeter network to increase the security of the network.
- Corrected NT Domain structure, increasing usability and security.
- Improved performance and features of e-mail systems through migration from QuickMail LAN to Lotus Domino's implementation of the SMTP, IMAP4, and LDAP protocols.
- Increased the reliability and quality of the TCP/IP infrastructure by deploying redundant domain name servers and mail relays on Linux. Uptime was interrupted by the close of the business in early 2001.
- Deployed DHCP server to ease IP address management.
The Associated Press, New York, NY
System Manager, Lotus Notes and Domino, 1997 - 1998
- Migrated global Domino network from a glorified testbed to a highly-available, mission-critical "intranet" backbone.
- Ensured quality of Notes applications through standardized deployment of those applications.
The Associated Press, New York, NY
Software Support Specialist, 1996 - 1997
- Administered world-wide, mixed-up collection of electronic mail systems, including Lotus Domino, DEC Mail-11, DEC Message Router, and SMTP/MIME.
- Tested and built new messaging and directory solutions.
- Lotus Notes/Domino systems and end-user support.
- Windows and Mac OS systems and end-user support.
Alphagraphics Printshops of the Future, Greenwich, CT
Local Area Network Manager/Technical Support/Graphic Designer, 1994 - 1996
- Increased computer-related sales from $96,000 to $300,000 per year.
- Upgraded network from mixed LocalTalk/Ethernet networks to switched 10/100Base-T Ethernet.
- Centralized storage of client files on a fault-tolerant RAID-5 fileserver, which, combined with reliable backups and indexing, reduced turnaround time on reprints and revisions.
- Wrote online help files for clients.
- Set up FirstClass bulletin board system for electronic delivery of client files.